Building capacity in children’s services

Registration and refreshments

Opening remarks from Chair

The future direction for children’s services

What the reforms for social work regulation and training will mean for children's services?

Discussion: Managing referrals in the wake of Baby Peter

• Analysing national data on referrals: Where are we now in terms of the level of referrals and future trends?
• What impact is the current level of referrals having on the sector? What impacts are we seeing in outcomes as a consequence?
• When should a child be referred? What can you do to develop a standard in your organisation and across your partnerships?
• How can you ensure your service staff and social workers are judging referrals correctly? Developing protocols across your partnerships to ensure the referrals process is efficient and effective
  

Question and answer session

Morning refreshments

Adults and Children’s Services: working together to protect children

Recent Serious Case Reviews have identified that parental mental health, substance misuse and domestic violence is of increasing concern to agencies addressing safeguarding and child protection
How do adult and children’s services work together more effectively to address this issue? 

Question and answer session

Lunch

Opening remarks from afternoon chair

Discussion: Resourcing children’s services across your partnerships

• Achieving effective safeguarding arrangements within your local partnerships
• How do you achieve inter-agency governance, co-operation and accountability?
• How does a successfully integrated children’s service operate?
• To what extent has our strengthened partnership improved capacity within children’s services?
  

Case study - Measuring processes and outcomes to identify and demonstrate quality services

• How can you measure outcomes and processes through your National Indicator set?
• Measuring quality through customer engagement: How can you engage effectively with the community to get the best understanding of how your services are performing?
• Developing a relationship with end-users to ensure feedback is cooperative and constructive
• Using this information to improve services
  

Question and answer session

Afternoon refreshments

Setting our own pace: Improvement beyond inspection

• How can you move from the current level of inspection to maintain quality?
• Undertaking independent quality assurance and self assessment 
• What can you do to develop stronger and successful partnerships  
• The elements of an efficient and effective performance monitoring framework
  

Question and answer session

Closing remarks from Chair and conference ends